Privacy policy

FLOMOTION PRIVACY POLICY

Effective Date: 1/1/2026

FLOMOTION, LLC (“FLOMOTION,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with us online.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

When you:

  • Make a purchase

  • Create an account

  • Subscribe to emails

  • Enter a contest or promotion

  • Contact customer service

We may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely through Shopify)

  • Order history

Payment information is processed through our ecommerce platform and payment processors. FLOMOTION does not store full credit card numbers.

B. Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on pages

  • Referring website

We use cookies, pixels, and similar technologies for this purpose.

2. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Remember preferences

  • Measure website traffic

  • Improve user experience

  • Deliver relevant advertising

Our site uses services provided by:

  • Shopify

  • Meta Platforms (Meta Pixel)

  • Google (Google Analytics 4)

These technologies may collect information about your browsing behavior across websites and over time for advertising and analytics purposes.

You may manage cookie preferences through your browser settings or through our cookie consent banner.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about purchases

  • Provide customer support

  • Send marketing emails (if you opt in)

  • Improve our website and products

  • Detect fraud and enhance security

  • Deliver relevant advertising

4. Advertising & Analytics

We use third-party advertising and analytics partners to better understand customer behavior and provide relevant ads.

These partners may use cookies, pixels, and similar technologies to collect information about your interaction with our website and other websites.

This may include:

  • Ad performance measurement

  • Audience building

  • Retargeting campaigns

  • Conversion tracking

You can opt out of certain personalized advertising by adjusting your browser settings or using industry opt-out tools such as the Digital Advertising Alliance.

5. Sharing of Information

We may share your information with:

  • Service providers (payment processors, shipping carriers, email platforms)

  • Advertising and analytics partners

  • Legal authorities if required by law

  • Successors in the event of a business transfer

We do not sell personal information for monetary compensation. However, certain data sharing for advertising purposes may be considered “sharing” under California law.

6. Your Privacy Rights

Depending on your state of residence, you may have rights including:

  • Right to access personal information

  • Right to request deletion

  • Right to correct inaccurate information

  • Right to opt out of targeted advertising

  • Right to limit certain uses of personal information

To exercise your rights, contact us at:

store@flomotion.com

We will verify your request before processing.

7. California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA.

You may request to:

  • Know what personal information we collect

  • Delete personal information

  • Correct inaccurate information

  • Opt out of the sharing of personal information for cross-context behavioral advertising

To submit a request, email store@flomotion.com or use the “Do Not Sell or Share My Personal Information” link in our website footer.

We will not discriminate against you for exercising your privacy rights.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet is completely secure.

9. Data Retention

We retain personal information as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

When no longer required, we securely delete or anonymize personal data.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Information

FLOMOTION, LLC
11239 St Johns Industrial Pkwy S
Suite 1
Jacksonville, FL 32246
Email: store@flomotion.com